Réalisation Par Reviews

Bought a top with them and first time wearing it for a simple lunch the material was already fraying at the seams, thread fasteners for the buttons were loose and about to fail, the item was simple not holding its shape. I asked for a refund as I paid £142 (SALE PRICE) for this and it was worst quality than any fast fashion, worn once and the item was already in really poor state. They refused to refund me so I had to go to Klarna and ask for their help which I'm very glad I did because Klarna refunded me for this. If it was up to the store I'd never get the money back as I really tried to speak with them several times and they refused to take accountability. The items are overpriced and the quality is horrible. DO NOT BUY from this shop, it is not worth it. Scam!

I’ve purchased a couple of times from Realisation Par. Recently I ordered two dresses but only received one.

Customer service required me to send a photo of the garment bag of the dress I received. Unfortunately at the time of opening I did not think I would need this so disposed it, hung up the dress that I received. Only kept the FedEx bag with all the labels.

They said they needed the SKU number of the dress that I received. It does not make sense to me… they should hash the SKU numbers!

Furthermore they said warehouse confirmed the shipping weight that it should be two dresses. The package came with an environmentally friendly bag (complimentary) which surely weighs more than a dress! 0.17 for two dresses, bag, a whole lot of plastic. Unsure about that…

Rose from Customer Service has not been helpful. They don’t even have a phone number!

This store deserves zero stars.
Horrible customer service. Pathetic quality. What you receive is comparable to something from H&M. It's almost comedic that they charge what they do. A dress I purchased arrived with fraying (not loose threads. there was full on fraying especially on the cuffs) and pulls in the silk - two different customer service reps told me there was no fraying or pulls in the clothing. Lol! I had to argue back and fourth for days to get the shipping refunded + to send the dress back. Never, ever wasting my time with this company again. Do yourself a huge favour and avoid shopping here. It was a complete pain.

Worst quality of all time, I’ve had several pieces from them since they started the brand and all of them are falling apart at the seams, have giant runs in the silk and are not even wearable anymore. Do not buy from them

Spent so much money on the Syd dress for a special event - literally $400 after duties/taxes and the exchange rate. The dress was ill fitting, thin, felt so cheap - literally could have been from Zara. I was so upset. After spending that huge amount of money, I couldn't even return the dress for free. So absurd. DO NOT ORDER FROM HERE. IT'S A SCAM. I so badly wish I had read these reviews before ordering - would have saved myself $400.

The dresses themselves are cheap thin material and also VERY short. Like unwearable short. I tried to return it and apparently bc I used a coupon this dress isn’t eligible for returns. I’m trying to exchange it but they make the process as full of friction as possible. They don’t give you a return shipping slip/label and instead you basically will have to go to a UPS store to return it (and you pay for all of that). For a $500 order it is not worth it at all. Shop at reformation - it’s much better and has great customer service. This place is Terrble.

I ordered a dress on their website, they didn't send all the delivery information to chronopost, so the package is returned to them. How can a brand be so unprofessional? To flee
(I live in France)

I've had an incredibly frustration experience shopping with realisation par. I purchased a dress (which arrived and was incredibly poor quality despite the extortionate price tag). When I tried to return I was told it was not eligble as it had been bought with a discount code. This was not clear on the ad I clicked on, the website or the terms otherwise I would have most certainly not bought it.

It took over a month for the customer service team to acknowledge my emails to them, and only when threatened with going to Trading Standards did I receive a reply insisting that I was only eligble for store credit.

Really frustrating experience, poor quality clothing, and a still no resolution.

Don’t be fooled! Please ladies find somewhere else to buy your items of clothing. All I received was poor quality items for an exorbitant price.

I purchased the Naomi skirt and the seam where the tag was placed was loose and such bad quality that my skirt shape differs on that side and sticks out.. you can just tell it’s not right and doesn’t sit well.

So disappointing for a “high quality ethical brand”..

I will never buy from here again. Reformation is so much better.

Don‘t order from RP!

as a petite woman I was pretty excited to find a brand that offers XXS. I placed an order and it arrived few weeks later.. they messed the size and I got XXL instead!!!!!

I sent so many emails since June and today still no replacement or initiative from their side. This has been truly my worst customer experience !!!!! No replacement sent until today. Complete waste of money for me and it’s their fault.

I don’t understand how receiving the wrong size is ok.. and how till today (October) no replacement sent.

Bought a $250 dress on sale for $178 - this item was drop shipped from China and was poorer quality than Shein, it weighed as much as a tissue and was completely see-through. They wouldn’t let me return it because it was on sale, which was a hidden clause. This company is a SCAM.

My experience with RP is another example of why to not trust companies that don't allow reviews for their products. The dress is pretty enough but it is completely sheer (not shown that way on models on website) and overpriced. The fact that I need to buy another garment to wear under a $240 dress is absurd. I understand if companies can't show straight up nipples at least show the models wearing something under so we can grasp how sheer the clothes are. I feel duped but not SOL.

The dress looks nice but the quality is awful. Considering I bought a 250$ dress the fabric is thin and frail and looks like a 30$ dress from Zara. I contacted customer support because the dress had a small tear after just ONE use and they told me that if I don't wear it tight it wouldn't be an issue. An insult considering the price tag. DO NOT BUY with them.

The price point should shock anyone. I bought a dress in my usual size, it fitted me ok but then after just a few uses (3 tops) it began to get tended in the seems, and to tear apart - literally tear apart alone! Ridiculous and completely outrageous!! Almost 300€ for such a low quality dress. DO NOT BUY, really, save your money!

I can only approve the same experience. A lousy unfriendly customer service. And a very bad quality of their dresses overall. the asking price is simply an impudence. they try to cheat customer by expressing wrong descriptions
intentionally. but pulling all shipping costs on customers side, they try to force you to keep such a poor quality. i’m still shocked! Never again!!